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[answered] 1. What do you consider to be your best emotional strength


Hi,

I have an assessment regarding to the emotional intelligence.

I need at least 8 page answers.

Thanks


1. What do you consider to be your best emotional strength and why? (5 marks) 2. Identify a situation in the workplace in which you, or one of your colleagues, lost

 

control of their emotions. Describe the incident, the emotional reaction, and the

 

consequences of the behaviour for all involved. (5 marks) 3. Identify an incident in the workplace in which you have managed your emotions

 

successfully. Complete the self-reflection below, and where possible, obtain feedback

 

from others involved. Evaluate the development of your emotional intelligence. (20

 

marks) Self-reflection Question

 

How did I feel at the time? Response

 

<<Please write your answer in this column>> Why did I feel like this?

 

What was my emotional response?

 

How did that affect the situation?

 

How did it affect me?

 

How did it affect others?

 

Question Response How could I have responded differently?

 

How do I feel now?

 

Why do I feel like this?

 

What do I need to do to put it right?

 

What do I need from others to put it right?

 

Feedback from colleague Question

 

How did you feel at the time? Response Why did you feel like this?

 

What was my emotional response?

 

How did that affect the situation?

 

How did it affect you?

 

How could I have responded differently?

 

How could you have responded differently?

 

How do you feel now?

 

Why do you feel like this?

 

What else do you need from me to put it right?

 

What do You need to do to put it right? 4. What is the most common emotional state you encounter in your co-workers and

 

what do you believe is/are the cause(s)? (5 marks) 5. Explain which is the most difficult leadership style: (5 marks)

 

a. To adopt

 

b. To follow 6. What opportunities are in place within your organisation to allow employees to

 

express their own thoughts and feelings? (5 marks) 7. Having encouraged your workforce to develop their own emotional intelligence,

 

which of the workplace outcomes have been achieved or are being improved and

 

which still require improvement? (5 marks) 8. How have you encouraged a positive emotional climate within your workplace? (5

 

marks) 9. Evaluate the improvement in the development of emotional intelligence for two of

 

your workers, one at each end of the scale. How could the worker that has

 

developed the most support the other? (10 marks)

 


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