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[answered] Before any changes could be made, however, Jim wanted to le


I have attached e scenario with the questions. I am not able to find much of the hierarchy of the Koran workplace.


Jim Ellis, vice president of a North Carolina knitwear manufacturer Jim Ellis, vice president of a North Carolina knitwear manufacturer, was

 

sent by his company to observe firsthand how operations were proceeding

 

in their Korean plant and to help institute some new managerial

 

procedures. Before any changes could be made, however, Jim wanted to

 

learn as much as possible about the problems that existed at the plant.

 

During his first week he was met with bows, polite smiles, and the continual

 

denial of any significant problems. But Jim was enough of a realist to know

 

that he has never heard of any manufacturing operation that didn?t have

 

some problems. So after some creative research, he uncovered a number of

 

problems that the local manager and staff were not acknowledging. None

 

of the problems were particularly unusual or difficult to solve, but Jim was

 

frustrated that no one would admit that any problems existed. ?if you don?t

 

acknowledge the problems,? he complained to one of the managers, ?how

 

do you expect to be able to solve them?? And then to further exasperate

 

him, just today when a problem was finally brought to his attention, it was

 

not mentioned until the end of the workday when there was no time left to

 

solve it.

 

Questions 1: Could you help Jim better understand the dynamic of this

 

situation by explaining the possible workplace hierarchy in Korea?

 

Question 2: Can you suggest how Jim may solve the issue?

 


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