I have attached e scenario with the questions. I am not able to find much of the hierarchy of the Koran workplace.
Jim Ellis, vice president of a North Carolina knitwear manufacturer Jim Ellis, vice president of a North Carolina knitwear manufacturer, was
sent by his company to observe firsthand how operations were proceeding
in their Korean plant and to help institute some new managerial
procedures. Before any changes could be made, however, Jim wanted to
learn as much as possible about the problems that existed at the plant.
During his first week he was met with bows, polite smiles, and the continual
denial of any significant problems. But Jim was enough of a realist to know
that he has never heard of any manufacturing operation that didn?t have
some problems. So after some creative research, he uncovered a number of
problems that the local manager and staff were not acknowledging. None
of the problems were particularly unusual or difficult to solve, but Jim was
frustrated that no one would admit that any problems existed. ?if you don?t
acknowledge the problems,? he complained to one of the managers, ?how
do you expect to be able to solve them?? And then to further exasperate
him, just today when a problem was finally brought to his attention, it was
not mentioned until the end of the workday when there was no time left to
Questions 1: Could you help Jim better understand the dynamic of this
situation by explaining the possible workplace hierarchy in Korea?
Question 2: Can you suggest how Jim may solve the issue?
This question was answered on: Sep 18, 2020
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